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mantap21 Privacy Policy Explained

The mantap21 Privacy Policy explains how we handle your account details, phone verification, device signals and wallet records when you use our Indonesia service.

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CONTACT PATHS

Ask About Your Privacy Policy

A clear contact route matters when you want to ask what we hold about your account or why a wallet reference appears in your record. Use the support path beside the cashier area, include your account contact and the relevant receipt reference, and we can direct the request to the right policy check without asking you to post private details in a public message.

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Account request

Ask us to confirm the account details connected with your phone verification. We may request an account step before discussing personal records, so your data is not disclosed to the wrong person.

Wallet question

For DANA, OVO, GoPay or QRIS records, send the payment reference through the cashier support path. We use that reference to separate your receipt from another account.

Policy change

If you want a correction or have a privacy concern, describe the exact field or event and include the affected date. We will explain the next account step and any legal limit.

HANDLING DETAILS

How mantap21 Handles Your Data

Privacy works through ordinary account steps rather than hidden settings. We separate sign-in checks from payment references, use device signals to identify unusual access, and keep cookie choices tied to the browser…

Account details

We use the contact details and phone verification status you provide to identify your account, respond to policy requests and connect a wallet reference with the correct account record.

Cookies and devices

Cookies can remember session choices, while device and browser signals help us spot unusual sign-in patterns. Clearing cookies may require you to complete the account access step again.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us check whether a cashier event belongs to your account. Bank transfer and virtual account records follow the same matching purpose.

Account security

Phone verification is checked before account access, and we may ask for matching account details when a privacy request concerns wallet activity or a device that recently signed in.

Retention period

We keep personal records while they support account operation, receipt matching, security checks, disputes or legal duties. When those purposes end, we assess whether continued storage is needed.

Correction route

You can ask us to correct an inaccurate account field or explain a stored payment reference. Use the support route beside the cashier and identify the exact record you want checked.

Privacy Policy Questions Before Access

These Privacy Policy answers cover the account and wallet questions we expect before you continue through mantap21. They explain what you can request, how we identify the right account and why certain records may remain available for security, payment matching or legal needs.

It covers account details, phone verification, cookies, device signals, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Yes. Send an access request through the support path beside the cashier, identify your account contact and complete any account check needed to protect your records.

Phone verification helps us connect a request with the correct account before we discuss personal details. It also helps separate your wallet records from another account using the service.

We use the payment reference to match a cashier event with your account, check a receipt or investigate a stalled status. The reference is handled for these operational and security purposes.

You can ask us to correct an inaccurate account field or explain a payment record. Include the exact field, date or receipt reference so we can check the relevant record.

Retention depends on account operation, security checks, payment matching, disputes and legal duties. We assess whether storage is still needed when those purposes no longer apply.

The policy applies to the service where local law permits. Access and eligibility depend on local law, so your location and applicable rules can affect how the service is available.

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